Privacy Policy

Your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you use our website or fly with us.

1. Information We Collect

We collect personal information from you, including:

  • Name
  • Contact Information
  • Weight
  • Interactions with us
  • Billing or purchase information

Providing some information is optional. However, if you choose not to enter names, weights, and/or contact details, we will be unable to carry you on our aircraft.

2. How We Use Your Information

We collect personal information to:

  • Complete passenger manifests, in accordance with the CIVIL AVIATION SAFETY REGULATIONS 1998 – REG 133.080 (mandatory)
  • Create databases for marketing purposes (optional)

Additionally, we may use information to:

  • Process bookings and payments
  • Respond to enquiries
  • Improve our website and services
  • Send marketing communications (only if you have opted-in)

3. Cookies and Website Tracking

We use cookies and similar technologies to improve your experience on our website, analyse traffic, and personalise content. You can manage your preferences at any time.

4. Data Security

We keep your information safe by storing it in secure systems and deleting details when they are no longer required.

5. Your Rights

You have the right to:

To exercise your rights, contact us at:

Email: contact@brisbaneheli.com

Phone: 07 3710 6222

Mail: 221 Qantas Avenue, Archerfield QLD Australia 4108

6. Retention and Sharing

We will only keep your information as long as necessary to provide our services, comply with legal obligations, or manage marketing preferences. We do not sell your information but may share it with service providers who assist with bookings, payments, or operations, or with authorities as required by law.

7. Updates

We may update this policy from time to time.